This page contains information about the BASIS License Service (BLS) and the BASIS License Manager (BLM).
If your BASIS license server (BLM or BLS) has crashed, simply register for a new license from your replacement machine with your existing Serial Number and Authorization Number. With BASIS’ Perpetual Self Healing licenses, there is no need for a license reset.
If you do not have your Serial Number or Authorization number, you can retrieve them from your b-commerce account here.
If you are unable to access your b-commerce account, proceed here.