Sales Order Processing - Credit Management ParametersFunctionCredit Management is an optional feature or sub-system of the AddonSoftware Account Receivable and Order/Invoice Processing modules. When in use, the Credit Management feature allows the credit manager to place restrictions and limits on the granting of credit to customers. A follow-up entry is placed in the Credit Manager’s Review & Release queue any time an order is placed by a customer not meeting these restrictions. Refer to Credit Manager’s Review & Release for more information.
=> To access this task... Select Credit Management Parameters from Parameters menu.
Credit Management Parameters
About the Fields
To enable edits to the form select .
Credit Management Installed? checkbox...
When this parameter is checked, and the AddonSoftware Order/Invoice Processing module is in use, the Order/Invoice Processing Credit Management feature is available. If the parameter is not checked, these features will not appear.
In the Credit Password field...
When a Credit Password is established, any operator who knows it can release an order for a customer who is over a credit limit or on credit hold. Such an operator may also release an on-hold invoice or place a customer on manual credit hold. If the Credit Password is not known to the operator, the operator may allow an on-hold order to remain on hold or be deleted.
NOTE: When a Credit Password is established, it is recommended that access to the Credit Management Parameters also be password protected or security-level protected (refer to Menu Maintenance in the AddonSoftware Installation Guide).
From the Aging Bucket To Hold dropdown...
ExampleSelecting 60 days (3) in this field will indicate that any customer account with an invoice of over 60 days past due is reviewed.
In the Minimum Balance To Hold field...
The Minimum Balance Limit To Hold parameter is used to prevent credit holds for very small charges, non-applied credits, etc.
In the Hold All Orders Over This Amt field...
Any order that is greater than or equal to this amount will automatically be placed on hold, regardless of the customer’s credit status or any other factor.
From the Display Credit in Order Entry? dropdown...
Auto Hold Over Credit Limit? checkbox...
Allow Manual Holds? checkbox...
Pick Lists For Held Orders? checkbox...
In either instance, a follow-up entry is placed in the Credit Review and Release queue.
Hold All New Customers? checkbox...
When this parameter is checked, all new customers (whether entered through Accounts Receivable Customer Maintenance task or Order/Invoice Processing Order Entry) are placed on credit hold until released by the credit manager. This feature allows the credit manager to review each new customer and establish a credit limit before any orders may be shipped.
NOTE: This parameter must be unchecked during installation of the Accounts Receivable module; otherwise, all customers are on credit hold when `live’ processing begins.
When finished making entries to the fields:
Closing an unsaved record will issue the prompt:
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