Sales Order Processing - Invoice History Inquiry

Function

Use for a quick lookup of closed invoices by customer. Selecting the tabs (Addresses, Basics, Totals) provides detailed information for each invoice. Record additions and edits are not permitted in this task. The Print button allows for the creation of the selected invoice marked as an “Historical Invoice” to avoid confusion with open invoices. The Serial Entry button launches the Lot/Serial Invoice History inquiry grid.

The Display additional options dropdown tool provides access to Shipment Tracking inquiry and Sales Tax Transaction History, and Carton Packing History.

To access this task...

Select Invoice History Inquiry from the Sales Order Processing main menu.

Sample Invoice History Inquiry

About the Fields

In the Customer ID field...

  • Enter a valid customer ID.

  • Click find field records button to select from a list of valid customer IDs.

In the AR Invoice Number field...

  • Enter a valid AR invoice number for the customer entered.

  • Click record query button to open a table of invoices for this customer. Selecting a record from this table populates the AR Invoice Number field and displays the invoice details

NOTE:

Record additions are not permitted in this task.

Line Item Details

Line Cd Prod Type Whse ID Inventory Description Memp/Non-Stock Desc Pick/Inv Cmts UM Sold Qty Ord Unit Price Back-Ord Qty Qty Shipped Ext Price

Addresses Tab

This is a query function and is display only.

  • To navigate through multiple invoices for the selected customer, click the record navigating buttons; first record button to view the first record, previous record button to view the previous record, next record button to view the next record, and last record button to view the last record.

  • Click another tab to display additional details about the selected customer/invoice.

In the Internal Ord/Inv Comments field...

These comments are internal only (don't appear on reports or customer-facing documents), and follow the order all the way through invoicing and into history. They can be changed/amended at any time (even AFTER the invoice goes to history).

  • Enter or edit by typing directly into the form field, or click find field records button (or Ctrl+F) to launch the comment editor.

  • Ship To/Bill To fields are display only.

Invoice History Inquiry - Addresses tab

Basics Tab

This is a query function - no changes or entries can be made in this task.

  • To navigate through multiple invoices for the selected customer, click the record navigating buttons; first record button to view the first record, previous record button to view the previous record, next record button to view the next record, and last record button to view the last record.

  • Click another tab to display additional details about the selected customer/invoice.

Invoice History Inquiry - Basics tab

Totals Tab

This is a query function - no changes or entries can be made in this task.

Invoice History Inquiry - Totals tab

Print and Serial Entry Buttons

  • Select the Print button to create an invoice - the top of the invoice is noted as a "Historical Invoice".

  • Select the Serial Entry button to launch the Lot/Serial Invoice History inquiry grid.

  • Payments received to date for the invoice can be printed along with the Historical Invoice.

Shipment Tracking

This task is accessed from the Display additional options dropdown. It launches the Shipment Tracking inquiry grid where tracking information for the order can be viewed. The Shipment Tracking button launches the carrier's shipment tracking website using the carrier's URL from the Accounts Receivable Carrier Service Code maintenance task.

Shipment Tracking

See Output Options to create a copy of the invoice plainly marked as a "Historical Invoice."

Sales Tax Transaction History

This task is accessed from the Display additional options dropdown and displays details of the sales tax transactions committed for the selected historical invoice using a sales tax service.

Carton Packing History

This task is accessed from the Display additional options dropdown. It launches the Historical Carton Packing Detail grid, showing the carton packing information for the order.

Historical Carton Packing Detail

The Packed Serial button launches the Historical Carton Lot/Serial Packing grid, showing the carton lot/serial packing information for the order.

Historical Carton Lot/Serial Packing

(back to top)